Valencia Xplore
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Discover the Highlands of Negros Oriental in One Perfect Day
The Valencia Xplore Day Tour is a carefully curated day adventure designed for travelers who want to experience the best of Negros Oriental’s mountain landscapes, natural wonders, and cultural heritage—without the rush. Located just outside Dumaguete City, Valencia is known for its cool climate, lush forests, geothermal features, and scenic viewpoints, making it one of the most rewarding inland destinations in Central Visayas.
This immersive tour blends history, waterfalls, hot and cold springs, geological sites, and panoramic mountain views into a smooth, well-paced journey. With convenient hotel pickup from Dumaguete City or Dauin and expert local coordination by TourXP, guests enjoy a relaxed yet enriching experience ideal for first-time visitors and returning travelers alike.
What Makes the Valencia Xplore Day Tour Unique
A Balanced Mix of Nature, Culture, and Comfort
Unlike rushed sightseeing trips, the Valencia Xplore Day Tour is designed to flow naturally—from cultural discovery to refreshing nature stops and relaxing mountain views. Each destination complements the next, creating a memorable and cohesive experience.
Short Travel, Big Experiences
Valencia is only around 35 minutes from Dumaguete City, yet it feels worlds away. In just one day, guests explore waterfalls, geothermal areas, museums, and elevated viewpoints without long driving hours.
Ideal for Foreign Travelers and Locals
This tour is popular with foreign tourists from the USA and Europe, as well as local travelers seeking a cool-climate escape near Dumaguete.
Tour Highlights and Destinations
Valencia Cata-al World War II Museum
Your journey begins with a visit to the Valencia Cata-al Museum, a historical site that preserves the area’s World War II legacy. The museum houses authentic artifacts, photographs, and memorabilia that tell the story of Negros Oriental’s role during the war. It’s a meaningful stop that adds cultural depth to the Valencia Xplore Day Tour.
Pulangbato Falls (Red Rock Falls)
Next, immerse yourself in nature at Pulangbato Falls, one of Valencia’s most iconic attractions. Known for its striking red rock formations, this waterfall offers a refreshing natural pool surrounded by dense greenery. Guests can enjoy a cool swim, light exploration, or simply relax while taking photos of this unique geological setting.
Red Rock Hot Spring
A short drive brings you to the Red Rock Hot Spring, a natural geothermal pool fed by underground volcanic heat. The warm, mineral-rich waters provide a soothing contrast to the cold waterfall experience. This stop is perfect for relaxation and is often a favorite highlight of the Valencia Xplore Day Tour.
Palinpinon Sulfur Vents
Experience one of Negros Oriental’s most fascinating natural phenomena at the Palinpinon Sulfur Vents. Steam rises from the ground as geothermal gases escape from beneath the earth’s surface, creating an almost otherworldly landscape. Guests are guided to observe safely while learning about the region’s volcanic activity.
Tierra Alta Mountain Resort
The final stop is Tierra Alta, a scenic mountain destination offering sweeping views of Dumaguete City, the coastline, and surrounding highlands. Guests may relax at the restaurant, enjoy refreshments, take photos, or access optional activities such as ziplining or the infinity pool (personal expense). It’s the perfect place to unwind before heading back.
Activities Included
- Sightseeing and Cultural Exploration
- Discover historical landmarks and natural attractions with local insights.
- Light Hiking
- Easy walks around waterfalls and natural sites—suitable for most fitness levels.
- Hot and Cold Spring Dipping
- Enjoy both refreshing waterfalls and relaxing geothermal pools in one day.
- Practical Information and Reminders
What to Bring
- Comfortable clothing and walking shoes
- Swimwear, towel, and change of clothes
- Sunscreen, hat, and sunglasses
- Personal snacks and drinks (allowed)
Travel Notes
- Estimated travel time to Valencia: 35 minutes
- Tour is customizable upon request
- Lunch is included
Why Book with TourXP
TourXP specializes in predictable, high-quality day tours across Negros Oriental and nearby destinations. The Valencia Xplore Day Tour reflects TourXP’s commitment to smooth logistics, well-timed itineraries, and guest-focused experiences—especially for international travelers seeking comfort, safety, and authenticity.
A Perfect Day in Valencia, Negros Oriental
The Valencia Xplore Day Tour is ideal for travelers who want to experience the cooler side of Negros Oriental—where waterfalls flow over red rocks, steam rises from the earth, and mountain views stretch to the sea. Whether you’re visiting Dumaguete for a short stay or adding variety to your Negros itinerary, this tour delivers a rich, relaxing, and unforgettable day.
Included/Excluded
- English Speaking Tour Guide
- Exclusive Tour Vehicle (A.C.)
- Lunch
- Entrance fees & Government Taxes
- Gratuities
Guest Pricing & Discounts Policy
ADULT
- 18 years old and below the age of 60 at the time of booking and are not (Seniors, PWD)
C.S.S.P. Rate Discount Eligibility
CHILDREN
- Children between the ages of 2-11 years at time of booking will be charged with the “C.S.S.P Rate”
- 2 infant children the ages of (16 days-23 months) are free of charge (Maximum of 2 infant children per family only), a fee of P1,000 is charge per infant child thereafter
- A Minimum of 1 Adult companion per tour is required for booking with children.
- All Children with height below 150 cm / 59 inches are required by law to be in a child seat while traveling on motor vehicles, child seat rental are available P500 per applicable child/tour
STUDENTS
- Student rate is for Filipino & Foreign students age 12-17 years old only (valid school D. Required)
- Student age must not be more than 17 years old at the time of booking to qualify for C.S.S.P.. Rate
- Students who are 18 years ++ at the time of booking will be charged adult rate.
- A valid student identification/school certification is required and other I.D.s (passports, national ID etc.) with age/ birth date should be presented for proof of age requirement.
SENIORS
- Senior Citizen is for Filipino or Foreign Senior Citizens (60 years old and above).
- Any valid identification with age/ birth date should be presented for proof of age requirement.
PERSONS WITH DISABILITY (PWD)
- Any valid identification with PWD ID or any form should be presented for proof of PWD status.
Payment Policy
Why TourXP Requires Full Payment Upfront
TourXP requires full payment at the time of booking for all tours and holiday packages. We do not accept deposits, installment plans, or end-of-trip payments. This policy is designed to deliver a smooth, transparent, and worry-free travel experience for every guest.
By confirming payment upfront, TourXP ensures that all logistics—transportation, guides, permits, and partner services—are secured in advance, allowing us to focus on what matters most: delivering high-quality, professionally managed tours.
Benefits of Paying in Full with TourXP
Faster & More Secure Booking
Upfront payment allows TourXP to streamline the reservation process, eliminate delays, and instantly confirm your tour or holiday package.
No Hidden Costs or On-Trip Payments
Guests never need to worry about:
- Making payments during the tour
- Surprise fees or unexpected charges
- Currency exchange or payment issues while traveling
What you book is what you pay—clear pricing, no stress.
Reliable Tour Operations
Full payment enables TourXP to coordinate seamlessly with local partners, guides, and transport providers, ensuring:
- On-time departures
- Reserved accommodations and activities
- Consistent service quality
Book with Confidence
With TourXP, you can book your tour or holiday knowing that:
- Your experience is fully arranged in advance
- Your costs are fixed and transparent
- Your journey will be smooth from start to finish
Pay once. Travel with peace of mind.
Rebooking Policy
Free One-Time Rebooking
TourXP allows one (1) free rebooking per tour reservation. Guests may rebook their tour within 60 days (2 months) of the original tour date, subject to availability.
To qualify for the free rebooking, guests must provide advance notice of at least five (5) days before the scheduled tour date.
Additional Rebooking Fees
Any additional rebooking requests after the first free rebooking will incur a rebooking fee of USD 35 per request, subject to tour availability.
No-Show & Late Notice Policy
Failure to notify TourXP of the intent to rebook at least five (5) days in advance will be treated as a no-show or same-day cancellation.
In such cases, the booking will be subject to TourXP’s standard cancellation policy, and rebooking may no longer be available.
Important Notes
- Rebooking is subject to tour availability
- Free rebooking applies once per booking only
- Rebooking does not extend beyond 60 days from the original tour date
- Cancellation terms apply if rebooking conditions are not met
Refund & Cancellation Policy
Refund Overview
If a booking is cancelled, the total tour amount paid may be refunded, less applicable non-refundable costs already incurred. These may include:
- Government and regulatory fees (PAMBI / DENR)
- Boat operator fees (re-bookable but non-refundable)
- Hotel accommodations
- Transport reservations
- Pre-arranged meals or food expenses
- Administrative and processing costs
All refunds are calculated based on the original tour price and the number of days before the tour date the cancellation is received.
Cancellation Charges by Notice Period
| Notice Period Before Tour | Refund / Forfeiture |
|---|---|
| 31 days or more | Full refund less 15% administration fee |
| 14–30 days | 25% of tour price forfeited + 15% administration fee |
| 6–14 days | 30% of tour price forfeited + 15% administration fee |
| Less than 5 days | No refund |
| No-show / same-day cancellation | No refund |
Force Majeure & Coast Guard Cancellations
In cases of force majeure or official Coast Guard–advised cancellations, TourXP will issue a full refund, less non-refundable fees, including:
- PAMBI / DENR / boat operator fees
- Bank, card, or online payment processing fees
These cancellations are outside guest and operator control and are handled in accordance with local regulations and safety advisories.
Refund Processing Timeline
Refunds are processed after cancellation approval and completion of internal verification.
Estimated refund timelines:
- Cash / Bank Wire: 7–10 business days
- Credit Card / PayPal: 14–25 business days
Actual processing times may vary depending on banks, payment providers, and international transfer policies.
Meal Inclusion & Exclusions Policy
What’s Included in the Day Tour Meal Package
All TourXP Xplore Day Tours include lunch, typically served as a set menu at selected partner resorts and restaurants. Meals are arranged in advance to ensure quality, timing, and smooth tour operations.
Important Meal Policy Terms
- Included meals are non-refundable
- Meals are non-transferable
- Meal value cannot be converted to cash
If guests choose to dine outside the assigned partner resort or restaurant, the included meal is automatically forfeited, and no refund or credit will be issued.
What Is Excluded from the Day Tour Meal Package?
The following are not included in the day tour meal package:
- Additional snacks outside the set menu
- All alcoholic beverages
Any excluded items ordered during the tour are payable directly by the guest.
Why TourXP Uses Partner Dining
Partner resorts and restaurants allow TourXP to:
- Maintain consistent food quality
- Coordinate meal timing with tour schedules
- Ensure hygiene and safety standards
Our system supports a predictable, stress-free guest experience.
Important Notes for Guests
- Special dietary requests may be accommodated subject to advance notice and partner availability
- Menu selections may vary by location and tour route
- No substitutions or reimbursements are provided for unused meals
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