Twin Lakes & Valencia Xplore
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An Immersive Nature and Culture Experience in Negros Oriental
The Sibulan Twin Lakes & Valencia Xplore Day Tour is one of the most immersive and well-balanced day tours in Negros Oriental, designed for travelers who want to experience lush mountain landscapes, rare geological wonders, cultural heritage, and relaxing hot springs—all in a single, expertly curated adventure.
Perfect for first-time visitors and returning guests alike, this TourXP experience combines scenic drives, light adventure, cultural discovery, and natural relaxation. With seamless hotel pickup from Dumaguete City and Dauin, knowledgeable local coordination, and carefully paced stops, the Sibulan Twin Lakes & Valencia Xplore Day Tour delivers a premium yet easygoing exploration of Negros Oriental’s inland highlights.
What Makes This Day Tour Unique
A Complete Negros Oriental Inland Experience
Unlike standard sightseeing trips, the Sibulan Twin Lakes & Valencia Xplore Day Tour connects multiple must-visit destinations into one logical, enjoyable route—eliminating backtracking while maximizing scenery, comfort, and discovery.
Ideal for Nature Lovers and Curious Explorers
This tour is ideal for guests who enjoy nature, light hiking, photography, cultural learning, and hot spring relaxation, without the intensity of extreme trekking or long travel hours.
Tour Highlights and Destinations
Sibulan Twin Lakes Natural Park
Hidden in the forested mountains of Sibulan, the Twin Lakes are among the most serene and photogenic natural attractions in Negros Oriental.
Guests enjoy:
- A peaceful lake boat cruise
- Light hiking along forested trails
- Panoramic views of crater lakes and mountain ridges
- Cool mountain air and pristine surroundings
This stop sets the tone for the Sibulan Twin Lakes & Valencia Xplore Day Tour, offering calm, nature-forward immersion early in the day.
Scenic Start: Sibulan Twin Lakes Adventure
Boat Cruise and Light Hiking Experience
The day begins with hotel or resort pickup from Dumaguete City or Dauin, followed by a scenic drive to the highlands of Sibulan. Nestled among lush forests and mountain ridges, the Sibulan Twin Lakes are two serene crater lakes surrounded by rich vegetation and dramatic terrain.
Guests enjoy a guided boat cruise across the calm waters, offering panoramic views ideal for photography and quiet reflection. The stillness of the lakes sets the tone for the day and highlights why Twinlakes & Valencia is known for its natural balance.
After the boat ride, guests may opt for a light hike around the lakes’ perimeter. This easy trail reveals stunning vantage points overlooking the countryside and provides a peaceful immersion into Negros Oriental’s upland ecosystem.
Discover Local History and Heritage
From Sibulan, the tour continues to Valencia’s cultural heart at the Cata-Al Museum. This heritage site offers insight into the traditions, craftsmanship, and historical evolution of the region. Exhibits include traditional clothing, tools, musical instruments, and household artifacts that tell the story of local life across generations.
This cultural stop adds depth to the experience by grounding the natural attractions in meaningful local context. It is an engaging and educational pause that enriches the overall journey.
Valencia Cata-Al Museum
The cultural heart of the tour, the Cata-Al Museum offers insight into Negros Oriental’s history and traditions.
Highlights include:
- Indigenous artifacts and tools
- Traditional clothing and musical instruments
- Exhibits showcasing Filipino heritage and rural life
This stop adds meaningful cultural depth to the Sibulan Twin Lakes & Valencia Xplore Day Tour, making it more than just a nature trip.
Pulangbato Falls (Red Rock Falls)
One of Valencia’s most iconic waterfalls, Pulangbato Falls is known for its distinct red volcanic rock formations and refreshing cascades.
Guests can:
- Swim in cool, natural pools
- Relax beside the falls
- Capture dramatic photos of the red-rock landscape
This stop provides the perfect contrast to the calm lakes earlier in the Sibulan Twin Lakes & Valencia Xplore Day Tour.
Red Rock Hot Spring
Located near Pulangbato Falls, this natural hot spring offers a soothing soak surrounded by forest and volcanic stone.
Why guests love it:
- Naturally warm, mineral-rich water
- Relaxing after light hiking and swimming
- Unique red-rock setting found only in Valencia
Hot spring dipping is optional but highly recommended on the Sibulan Twin Lakes & Valencia Xplore Day Tour.
Palinpinon Sulfur Vents
A rare geological feature, the Palinpinon Sulfur Vents showcase Negros Oriental’s volcanic origins.
Guests experience:
- Steam vents rising from the earth
- A surreal, otherworldly landscape
- One of the few accessible geothermal sites in the Philippines
This stop adds a sense of wonder and exclusivity to the Sibulan Twin Lakes & Valencia Xplore Day Tour.
Tierra Alta Resort View Deck
The final stop is Tierra Alta, a mountain-top resort offering sweeping views of Valencia, Dumaguete, and the distant coastline.
Here, guests can:
- Relax and unwind
- Take photos from scenic viewpoints
- Enjoy the cool mountain atmosphere
It’s the perfect way to conclude the Sibulan Twin Lakes & Valencia Xplore Day Tour before returning to the city.
Activities Included
- Scenic countryside sightseeing
- Lake boat cruise
- Light hiking and nature walks
- Waterfall swimming (optional)
- Hot spring soaking (optional)
Important Tour Information
Schedule & Logistics
- Pickup Time: 8:00 AM
- Pickup Areas: Dumaguete City, Dauin (other areas upon request)
- Estimated Travel to Twin Lakes: 45 minutes
What to Bring
- Comfortable walking shoes
- Swimwear and towel
- Change of clothes
- Sunscreen and insect repellent
Customization
The Sibulan Twin Lakes & Valencia Xplore Day Tour can be customized upon request to match guest preferences and pace.
Why Book with TourXP
TourXP specializes in predictable, high-quality day tours for international and local travelers. With local expertise, well-maintained vehicles, and thoughtfully designed itineraries, TourXP ensures a smooth, enjoyable experience from pickup to drop-off.
If you want a single day tour that truly represents the natural and cultural richness of Negros Oriental, the Sibulan Twin Lakes & Valencia Xplore Day Tour is the perfect choice.
Book Your Sibulan Twin Lakes & Valencia Xplore Day Tour Today
Spaces are limited due to environmental regulations at protected sites. Book early to secure your preferred date and enjoy one of Negros Oriental’s most complete inland adventures.
Included/Excluded
- English Speaking Tour Guide
- Exclusive Tour Vehicle (A.C.)
- Lunch
- Entrance fees & Government Taxes
- Gratuities
Guest Pricing & Discounts Policy
ADULT
- 18 years old and below the age of 60 at the time of booking and are not (Seniors, PWD)
C.S.S.P. Rate Discount Eligibility
CHILDREN
- Children between the ages of 2-11 years at time of booking will be charged with the “C.S.S.P Rate”
- 2 infant children the ages of (16 days-23 months) are free of charge (Maximum of 2 infant children per family only), a fee of P1,000 is charge per infant child thereafter
- A Minimum of 1 Adult companion per tour is required for booking with children.
- All Children with height below 150 cm / 59 inches are required by law to be in a child seat while traveling on motor vehicles, child seat rental are available P500 per applicable child/tour
STUDENTS
- Student rate is for Filipino & Foreign students age 12-17 years old only (valid school D. Required)
- Student age must not be more than 17 years old at the time of booking to qualify for C.S.S.P.. Rate
- Students who are 18 years ++ at the time of booking will be charged adult rate.
- A valid student identification/school certification is required and other I.D.s (passports, national ID etc.) with age/ birth date should be presented for proof of age requirement.
SENIORS
- Senior Citizen is for Filipino or Foreign Senior Citizens (60 years old and above).
- Any valid identification with age/ birth date should be presented for proof of age requirement.
PERSONS WITH DISABILITY (PWD)
- Any valid identification with PWD ID or any form should be presented for proof of PWD status.
Payment Policy
Why TourXP Requires Full Payment Upfront
TourXP requires full payment at the time of booking for all tours and holiday packages. We do not accept deposits, installment plans, or end-of-trip payments. This policy is designed to deliver a smooth, transparent, and worry-free travel experience for every guest.
By confirming payment upfront, TourXP ensures that all logistics—transportation, guides, permits, and partner services—are secured in advance, allowing us to focus on what matters most: delivering high-quality, professionally managed tours.
Benefits of Paying in Full with TourXP
Faster & More Secure Booking
Upfront payment allows TourXP to streamline the reservation process, eliminate delays, and instantly confirm your tour or holiday package.
No Hidden Costs or On-Trip Payments
Guests never need to worry about:
- Making payments during the tour
- Surprise fees or unexpected charges
- Currency exchange or payment issues while traveling
What you book is what you pay—clear pricing, no stress.
Reliable Tour Operations
Full payment enables TourXP to coordinate seamlessly with local partners, guides, and transport providers, ensuring:
- On-time departures
- Reserved accommodations and activities
- Consistent service quality
Book with Confidence
With TourXP, you can book your tour or holiday knowing that:
- Your experience is fully arranged in advance
- Your costs are fixed and transparent
- Your journey will be smooth from start to finish
Pay once. Travel with peace of mind.
Rebooking Policy
Free One-Time Rebooking
TourXP allows one (1) free rebooking per tour reservation. Guests may rebook their tour within 60 days (2 months) of the original tour date, subject to availability.
To qualify for the free rebooking, guests must provide advance notice of at least five (5) days before the scheduled tour date.
Additional Rebooking Fees
Any additional rebooking requests after the first free rebooking will incur a rebooking fee of USD 35 per request, subject to tour availability.
No-Show & Late Notice Policy
Failure to notify TourXP of the intent to rebook at least five (5) days in advance will be treated as a no-show or same-day cancellation.
In such cases, the booking will be subject to TourXP’s standard cancellation policy, and rebooking may no longer be available.
Important Notes
- Rebooking is subject to tour availability
- Free rebooking applies once per booking only
- Rebooking does not extend beyond 60 days from the original tour date
- Cancellation terms apply if rebooking conditions are not met
Refund & Cancellation Policy
Refund Overview
If a booking is cancelled, the total tour amount paid may be refunded, less applicable non-refundable costs already incurred. These may include:
- Government and regulatory fees (PAMBI / DENR)
- Boat operator fees (re-bookable but non-refundable)
- Hotel accommodations
- Transport reservations
- Pre-arranged meals or food expenses
- Administrative and processing costs
All refunds are calculated based on the original tour price and the number of days before the tour date the cancellation is received.
Cancellation Charges by Notice Period
| Notice Period Before Tour | Refund / Forfeiture |
|---|---|
| 31 days or more | Full refund less 15% administration fee |
| 14–30 days | 25% of tour price forfeited + 15% administration fee |
| 6–14 days | 30% of tour price forfeited + 15% administration fee |
| Less than 5 days | No refund |
| No-show / same-day cancellation | No refund |
Force Majeure & Coast Guard Cancellations
In cases of force majeure or official Coast Guard–advised cancellations, TourXP will issue a full refund, less non-refundable fees, including:
- PAMBI / DENR / boat operator fees
- Bank, card, or online payment processing fees
These cancellations are outside guest and operator control and are handled in accordance with local regulations and safety advisories.
Refund Processing Timeline
Refunds are processed after cancellation approval and completion of internal verification.
Estimated refund timelines:
- Cash / Bank Wire: 7–10 business days
- Credit Card / PayPal: 14–25 business days
Actual processing times may vary depending on banks, payment providers, and international transfer policies.
Meal Inclusion & Exclusions Policy
What’s Included in the Day Tour Meal Package
All TourXP Xplore Day Tours include lunch, typically served as a set menu at selected partner resorts and restaurants. Meals are arranged in advance to ensure quality, timing, and smooth tour operations.
Important Meal Policy Terms
- Included meals are non-refundable
- Meals are non-transferable
- Meal value cannot be converted to cash
If guests choose to dine outside the assigned partner resort or restaurant, the included meal is automatically forfeited, and no refund or credit will be issued.
What Is Excluded from the Day Tour Meal Package?
The following are not included in the day tour meal package:
- Additional snacks outside the set menu
- All alcoholic beverages
Any excluded items ordered during the tour are payable directly by the guest.
Why TourXP Uses Partner Dining
Partner resorts and restaurants allow TourXP to:
- Maintain consistent food quality
- Coordinate meal timing with tour schedules
- Ensure hygiene and safety standards
Our system supports a predictable, stress-free guest experience.
Important Notes for Guests
- Special dietary requests may be accommodated subject to advance notice and partner availability
- Menu selections may vary by location and tour route
- No substitutions or reimbursements are provided for unused meals
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